INTRODUCTION

These Terms of Service ("Terms") govern your use of the Hatchable website (https://hatchable.io) and any apps, tools, or services we publish, including FullShot for Safari (collectively, the "Services").

The Services are operated by Hatchable, registered in the Netherlands under KVK number 97994448 ("Hatchable", "we", "us", "our"). You can reach us through the support form on our website.

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

We may update these Terms from time to time. We will indicate updates by changing the "Last Updated" date above. Your continued use after a change means you accept the updated Terms.


1. THE SERVICES

The Services include:
- The Hatchable website (hatchable.io)
- FullShot for Safari, a Mac app distributed through the Apple Mac App Store
- Future Hatchable apps and tools

This document covers all of them. App-specific sections are noted where relevant.


2. LICENSE TO USE OUR APPS

When you purchase or download a Hatchable app from the Apple App Store, we grant you a personal, non-transferable, non-exclusive, revocable license to install and use the app on Apple-branded devices that you own or control, in accordance with the Apple App Store Terms of Service.

You may not:
- Copy, modify, or create derivative works of the app, except as permitted by law
- Reverse engineer, decompile, or disassemble the app, except where this is permitted by mandatory law
- Rent, lease, lend, sell, sublicense, or transfer the app to any third party
- Remove, alter, or obscure any copyright, trademark, or other proprietary notices
- Use the app for any unlawful purpose or in any way that damages, disables, or impairs the app or interferes with other users


3. APPLE APP STORE TERMS

FullShot for Safari is distributed through the Apple Mac App Store. These additional terms apply when you install our apps from the App Store:

- This agreement is between you and Hatchable only, not with Apple. Apple is not responsible for the app or its content.
- Apple has no obligation to provide maintenance or support for the app.
- If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
- Hatchable, not Apple, is responsible for addressing any claims by you or any third party relating to the app, including product liability claims, claims that the app fails to conform to legal requirements, and claims arising under consumer protection or similar legislation.
- Hatchable, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property claim relating to the app.
- You must comply with all applicable third-party terms when using the app.
- Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

You also represent that:
- You are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country.
- You are not listed on any U.S. Government list of prohibited or restricted parties.


4. PRICING, PURCHASES, AND REFUNDS

Pricing
Prices for paid apps and any in-app purchases are listed on the relevant App Store page. Prices may vary by region and may change from time to time.

Payments
All purchases of FullShot for Safari and any in-app purchases are processed by Apple through the App Store. Hatchable does not receive your payment information. Your purchase is subject to the App Store Terms of Service.

Refunds
Refunds for App Store purchases are handled by Apple, not Hatchable. To request a refund, please contact Apple Support directly at https://reportaproblem.apple.com. While we cannot issue refunds, we are happy to help with any technical or product issue that prompted your refund request — please reach out via our support form first.

No Subscription
FullShot for Safari is sold as a one-time purchase. There is no recurring subscription. We may add optional in-app purchases or subscriptions in the future; if we do, they will be clearly disclosed at the point of purchase.


5. UPDATES AND AVAILABILITY

We may release updates to our apps and services from time to time. Updates may add, modify, or remove features. We are not obligated to provide updates or to maintain compatibility with future operating system versions, although we will make reasonable efforts to do so.

We do not guarantee that the Services will be available at all times or free from defects. We may suspend, discontinue, or change any part of the Services at any time, with or without notice.


6. PRIVACY

Your use of the Services is also subject to our Privacy Policy at https://hatchable.io/privacy-policy, which describes what data we collect, how we use it, and your rights.

In short:
- FullShot processes screenshots entirely on your Mac. Captured page contents never leave your device.
- We use anonymous, EU-hosted analytics (Plausible) to understand product usage. Analytics can be disabled in FullShot's Settings.
- We do not sell or share your data with third parties.

See the Privacy Policy for the full details.


7. ACCEPTABLE USE

When using the Services, you agree not to:
- Use the Services in violation of any applicable law or regulation
- Capture, store, or distribute content in violation of others' rights, including intellectual property and privacy rights
- Attempt to gain unauthorized access to any part of the Services or related systems
- Interfere with or disrupt the integrity or performance of the Services
- Use automated means (bots, scrapers, etc.) to access the Services in a way that places undue load on our infrastructure
- Use the Services to create, distribute, or facilitate any unlawful, harmful, or malicious content

You are responsible for the screenshots you capture and for ensuring that your use of FullShot complies with the laws and rights applicable to the content you are capturing. We do not monitor or have access to the screenshots you create.


8. INTELLECTUAL PROPERTY

The Services, including the source code, design, and content of our apps and website, are owned by Hatchable and protected by copyright, trademark, and other laws. The "Hatchable" and "FullShot" names and logos are our trademarks.

We grant you no rights or licenses except as expressly described in these Terms.

Feedback you send us (suggestions, bug reports, ideas) may be used by us without restriction or compensation. By sending feedback, you assign any rights in it to us. You retain ownership of the screenshots you create with FullShot. They are yours, and we never see or claim them.


9. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, HATCHABLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. You use the Services at your own risk.


10. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL HATCHABLE OR ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOST OPPORTUNITY, ARISING FROM YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US (OR APPLE FOR OUR APP) IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) TWENTY EUROS.

Some jurisdictions do not allow the exclusion or limitation of certain damages. If those laws apply to you, some or all of the above limitations may not apply, and you may have additional rights.


11. INDEMNIFICATION

You agree to indemnify and hold harmless Hatchable and its directors, employees, and agents from any claim, demand, loss, or damage (including reasonable legal fees) arising out of:
- Your use of the Services
- Your breach of these Terms
- Your violation of any third-party right, including intellectual property or privacy rights
- The content you capture, store, or share using our apps


12. TERMINATION

You may stop using the Services at any time by uninstalling the apps and ceasing to access the website.

We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law.

Termination of these Terms does not affect any rights or obligations that, by their nature, are intended to survive termination, including the sections on intellectual property, disclaimers, limitation of liability, indemnification, and governing law.


13. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the Netherlands, without regard to its conflict of law principles. The courts of the Netherlands have exclusive jurisdiction to resolve any dispute arising out of or relating to these Terms or the Services, except where mandatory consumer protection law gives you the right to bring proceedings in the courts of your country of residence.

If you are a consumer in the European Union, you may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr to resolve disputes online.


14. MISCELLANEOUS

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Hatchable regarding the Services. They supersede any prior agreements.

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force.

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law.


15. CONTACT

For questions about these Terms or our Services, contact us through the support form on our website at https://hatchable.io/fullshot#support.

Hatchable
Registered in the Netherlands, KVK 97994448
Website: https://hatchable.io
Privacy Policy: https://hatchable.io/privacy-policy